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The Facts

Shooting of multiple individuals attending an event on property leased from the insured by a third party. There were several fatalities and more than a dozen injuries. The assailant was killed in the confrontation with police.

Our Response

The insured received the following services:

  • Critical Decision Support for senior leadership
  • Coordination of Victim Outreach
  • Communications and Services Coordination with the District Attorney’s Victim Unit and charitable organizations wanting to assist victims
  • Retention of Legal Counsel

Our Coverage

  • Psychological Counselors
  • Crisis Management Services
  • Funerals
  • Alternative housing for a victim and her family
  • Legal Services 
  • Medical
  • Extra Expense-Security 

The Value

The value the insured received included:

  • Support of victims and their families
  • Assistance of leadership with critical decision making and communications
  • Identification of stakeholders and constituents along with exposures to each
  • Expedition of timeline to get back to a ’new normal’
  • Access to a crisis management firm, instituting a process that is experience-based, thereby achieving the best possible result for all stakeholders
  • Management of brand and reputation issues