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Brandishing - Shooting on Casino Floor

The Facts

A wanted criminal suspect was detected on the casino floor. Police were notified by security and approached the suspect, who drew a weapon. An officer shot and killed the suspect, which was witnessed by several patrons. Shots were heard throughout the casino floor.

Response provided by local police, tribal police and FBI. While the policy does not cover police action, the suspect brandished a weapon triggering the policy. Services were provided to leadership, impacted employees and patrons.

Our Response

The insured received the following services:

  • On-site Psychological First Aid was provided within hours for impacted employees and patrons
  • Ongoing one-on-one counseling for those in need
  • Crisis Management and Crisis Communications support for leadership regarding DECISIONS.ACTIONS.WORDS
  • Open-Source Intelligence
  • Monitoring

Our Coverage

  • Crisis management
  • Counseling / Psychological First Aid
  • Bio-Hazard Clean-Up
  • Business Interruption

The Value

The value the insured received included:

  • Emotional support for impacted employees and patrons, earning good will for insured
  • Operational and emotional support for leadership also impacted by severity of event