A man walks into an ambulance bay at a hospital saying that his wife needs help. He indicates that she has a knife, has threatened him, and is a danger to herself. Police are called, as that is standard protocol for any potential patient who is off property.
The hospital did not employ anyone who can assist in patient retrieval. Police arrive to assist and are confronted by a violent, armed woman. After repeated warnings and attempts to deescalate, the woman charges the police while screaming “Let’s do this !!” The police respond with deadly force. Mental health advocates were critical of both hospital and police response. There was community outrage.
The insured received the following services:
The value the insured received included: