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Veiled Threats of Mass Shooting by Patron

The Facts

A manager received a disturbing text from a patron. Within the text he complained about not receiving certain rewards and to have been cheated by the casino lowering his chances of winning.

The post went on to say:

"………….all this place needs is an active mass shooter and I would likely be able to empathize with the shooter at that moment. … now it's just another place that deserves to be destroyed or at least encumbered by some unfortunate tragedy."

Our Response

The insured received the following services:

  • Crisis Management Consultation
  • Threat Assessment by Forensic Psychologist
  • Assistance with communications
  • Open-Source Intelligence
  • Monitoring and Research re: Patron
  • Recommendations for trespass order, future monitoring

The Value

The value the insured  received included:

  • Immediate Crisis Response actions
  • Immediate threat assessment by Forensic Psychologist
  • Leadership support