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After-Party Leads to Fighting and Mass Shooting

The Facts

Insured's restaurant was booked for an after-party. Occupancy went beyond what was reserved, customers violated rules and brought in their own alcohol, and staff had difficulty managing the situation.  A fight broke out inside causing police to respond using pepper spray. As individuals poured out of the venue, shots were fired towards them by a masked man in the parking lot.

Our Response

The insured received the following services:

  • Crisis management consultation
  • Assisting leadership with DECISIONS.ACTIONS.WORDS
  • Legal counsel immediately appointed to conduct privileged investigation and to obtain information from law enforcement
  • On-site counseling for employees was in place next day to provide emotional support
  • Open source intelligence peformed on suspects involved with shooting

Our Coverage

  • Crisis Management Services
  • Counseling
  • Pre-Claim Legal. Investigation

The Value

The value the insured received included:

  • Immediate leadership support to help guide their response to all stakeholder groups
  • Counselors were on site the next day, as were legal/investigators
  •  Evidence and witness statements were preserved
  • CrisisRisk also provided a review of insured's active assailant response plan and offered resources to enhance procedures and training of employees